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CrossCom National and Lencore Acoustics Form

Strategic Alliance to Offer Turn Key Sound





Masking and HIPAA Oral Privacy Solutions
Chicago, September 17, 2002

CrossCom National ("CrossCom") and Lencore Acoustics Corp. have formed a strategic alliance to offer 24/7 installation services for sound masking systems worldwide.

Designed to reduce noise in both open and closed offices, Lencore sound-masking systems offer an effective means of enhancing employee productivity, efficiency and morale. They introduce an unobtrusive, ambient background sound into offices and other areas through special speakers installed above the ceiling panels. The systems render speech unintelligible to those outside the vicinity while reducing interference from distracting sounds. In addition, the sound level can be adjusted to suit a variety of conditions and privacy requirements. CrossCom, the leading retail voice and data communications network integrator in North America and Europe will provide turnkey sound masking installations nationally for Lencore. The new alliance continues to expand CrossCom's wide range of products and services and "we are pleased to find that Lencore's corporate ideologies and uncompromising attentiveness meets with our own similar commitments to customer focus and relationship building," says Jennifer Spade, CrossCom's Chief Business Development Officer.

"Our relationship with CrossCom is an exciting addition to our existing customer service and support network and will allow us to install sound masking systems in virtually any location nationwide 24/7 and 365 days a year," says Jonathan Leonard, Vice President of Lencore Acoustics Corp.

As sound masking awareness and sales continue to rise, the two companies are currently having success as they tackle the healthcare industry's questions on HIPAA.

HIPAA stands for the Health Insurance Portability and Accountability Act of 1996 and requires that all healthcare providers and facilities protect personal health information (PHI). This includes information in electronic, paper, and oral forms.

Lencore, who is already recognized as an industry leader in providing oral privacy, has met ASTM standard testing requirements for speech (oral) privacy and now offers oral privacy solutions to pharmacies, hospitals, doctor's offices, military medical facilities, insurance offices, and other medical facilities in addition to the lengthy list of Fortune 500 corporations it services.


About CrossCom National, Inc.
CrossCom National is the recognized industry leader in retail voice and data communications network implementation and maintenance. Founded in 1981, as a telephone systems installer, the firm now provides custom packaged, state-of-the-art voice and POS/data communications systems solutions to many of the largest retailers in the world. From technology staging, installation, maintenance and cabling, to chain-wide implementation, CrossCom National is the single source partner retailers depend on for all their in-store communications networking requirements. CrossCom is also a distributor of Avaya, Nortel and Symbol products.

For more information about CrossCom National or its services, visit the company's Web site at

About Lencore Acoustics Corp.
Besides sound-masking products, Lencore Acoustics Corp. manufactures custom acoustical wall and ceiling panels, tackboards and baffles. Headquartered in Merrick, N.Y., the privately held company developed the first UL-listed sound-masking system. To date, Lencore's principals have installed more than 100 million square feet of sound-masking products around the world.

For additional information, visit the Lencore Web site at

SOURCE: CrossCom National, Inc.